The SES Unit Program values the privacy of every individual's personal and health information. The SES Unit Program is committed to protecting the information it collects and uses by compliance with its obligations under the Privacy and Data Protection Act 2014
Vic) and the Health Records Act 2001 (Vic). Protecting your privacy and your personal and health information is an important aspect of the way we create, organise and implement our activities online and offline.
Visit legislation.vic.gov.au to view the Privacy and Data Protection Act. You will be taken to the central repository website: Victorian Legislation and Parliamentary Documents.
This Website Privacy Statement applies to this website which is operated by the State Emergency Service under the domain name ses.newitt.com ("website"). This Website Privacy Statement explains how your personal information (being information capable of identifying you as an individual) will be treated as you access and interact with this website. The practices outlined in this Website Privacy Statement are subject to any rights we may have to handle personal information in accordance with law.
The personal information we collect via this website includes:
 the content of any electronic forms you submit via this Website, requesting us to provide services or information, or take actions;
information submitted if you participate in an online survey; and
any messages or comments you submit to us via this Website or to email addresses displayed on this Website, which may include personal information such as name, email address and telephone number.
When you provide us with personal information about other individuals, we rely on you to make them aware:
that such information will or may be provided to the Victoria State Emergency Service;
of the types of third parties we may provide it to;
of the relevant purposes that we and such third parties will use it for; and
how they can access it.
In addition to providing our services to you and carrying out your requests, we may use or disclose personal information that we collect about you for purposes including the following:
for the purpose that we have collected the information;
purposes related to our research, planning, product and service development, security and testing;
purposes connected with the operation, administration, development or enhancement of this website;
where we suspect that fraud or unlawful activity has been, is being or may be engaged in; and
any other purposes required or authorised by law.
We may share personal information within the Victoria State Emergency Service and with third parties. The types of third parties to whom we may disclose that personal information includes our service providers who assist us in providing this website and our products and services such as organisations who provide archival, auditing, professional advisory, banking, mailhouse, delivery, recruitment, call centre, technology, research, utility and security services. We may also disclose your personal information to third parties acting on your behalf, for example your solicitor or interpreter.
We have implemented technology and security policies, rules and measures to protect the personal information that we have under our control. However, you should be aware that there are risks in transmitting information across the Internet. So while we strive to protect such information, we cannot ensure or warrant the security of any information transmitted to us online and individuals do so at their own risk. Once any personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification and disclosure. If you are concerned about conveying sensitive material to us over the Internet, you might prefer to contact us by telephone or mail. We will remove personal information from our system where it is no longer required (except where archiving is required).
We take additional steps to protect the security of your personal information, such as strong RSA 2048 bits (SHA256 with RSA) encryption. Before using these facilities, you should ensure that you are using a web browser that supports RSA 2048 bits (SHA256 with RSA). In many web browsers, you can confirm that your session is encrypted by the appearance of a locked padlock symbol at the foot of the browser.
We may preserve the content of any feedback form, information request form, email or other electronic message that we receive. Any personal information contained in that message will only be used or disclosed in ways set out in this Website Privacy Statement. We will not use that information to add you to a mailing list without your consent.
This Website Privacy Statement does not extend beyond this website. When following links to other sites from this website, we recommend that you read the privacy statement of that site to familiarise yourself with its privacy practices.
This website's web server automatically records non-personal click stream data. To the extent that any click stream data could make you identifiable, we will not attempt to identify you from click stream data unless required by law or to investigate suspected improper activity in relation to the website or to assist in law enforcement.
The following click stream data are automatically recorded by this website's web server for statistical and system administration purposes only:
your server address;
your top level domain name (e.g. .com, .au, .gov);
the date and the time of your visit to the site;
the pages you accessed and downloaded;
the address of the last site you visited;
your operating system;
the type of browser you are using.
Like many sites, this website may use cookies from time to time.
Cookies are small data files that a website is able to place on a user's hard drive to record aspects of that user's experience of the website. For example, we may use cookies to record that a user visited a particular section of the website, that their browsing software was a particular version or to ensure that online applications and transactions do not require you to re-input information when moving between web pages. In this way, cookies can improve the operation of the website, and make the experience more efficient, more enjoyable or more personalised. Importantly, in depositing information on a user's computer and referring to it later in the same session (sessional) or on a subsequent visit (persistent), cookies do not need to identify the user or record any personal information.
The default settings of browsers like Netscape and Internet Explorer may allow some or all cookies, but users can easily take steps to erase cookies from their hard-drive, block all cookies, or receive a warning before a cookie is stored. However, some parts of sites may not function fully for users that disallow cookies.
It is our policy at the State Emergency Service that where appropriate you should be able to have access to your personal information directly, without the need to make a formal application under the Freedom of Information Act 1982 (Vic). However, there are situations where it will not be appropriate to provide direct access to information, and you will be required to make an FOI application. (For example, where providing direct access would compromise the privacy of another person.)
For information on making an FOI application please visit foi.vic.gov.au or contact the Victoria State Emergency Service's FOI Officer at foi@ses.vic.gov.au.
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